I heard a story not long ago about a young man who didn’t receive the grade he felt he deserved in one of his college courses. Right there in the middle of class, surrounded by nearly 200 fellow students, he dialed his mom and complained to her.
If this was your son, what would you have done?
This mom said, “Put your professor on the phone.”
The young man marched to the front of the room and handed the call over to his professor.